Industries / Fintech & professional services
Where every document, approval and figure needs a trail.
Finance and professional services run on documents, approvals and records that have to be right. Clients expect a clear portal, while staff still chase files by email and re-key data between systems. Any action may need explaining later, to a client, an auditor or a regulator.
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Why us
What we bring to fintech & professional services.
Audit trails by default
Who changed what, and when, is recorded from the first release rather than added before an audit.
Documents handled with care
Onboarding and document extraction designed with validation, review queues and access rules from the start.
UK and Gulf rules in view
We design with UK GDPR and the UAE and Saudi data protection laws in mind, including where data is hosted.
What makes it hard
The problems software has to solve here.
Client onboarding
Identity checks, forms and supporting documents collected over email slow the start of every relationship.
Document-heavy work
Statements, contracts and returns are read and re-keyed by hand, with errors that are hard to trace.
Permissions & audit trails
Who saw, changed or approved what needs to be clear, with access limited to each person’s role.
Reconciliation
Matching records across banks, ledgers and internal systems often lives in spreadsheets only one person understands.
The cost of leaving it
New clients wait while staff chase a missing passport scan or bank statement by email. Figures re-keyed from a PDF go wrong quietly, and the error shows up at month end or in a client’s return. When a regulator or auditor asks who approved a decision, someone spends days rebuilding the answer from inboxes.
What we build
Software for the way the work is done.
Client portals
Secure places for clients to share documents, approve work and see where things stand.
Onboarding workflows
Guided forms, document collection and review steps, connected to the checks you already use.
Document extraction
Pull fields from statements and forms into your systems, with a person reviewing what matters.
Internal operations tools
Approval flows, reconciliation views and reporting, with role-based access and a full audit trail.
Applied AI
Where AI helps in fintech & professional services.
Reading onboarding documents
Pull names, addresses and dates from IDs, utility bills and company documents into a review screen, with each field linked to its source.
Categorising transactions
Suggest categories for bank and card lines from past choices, and leave anything uncertain for a person to confirm.
First drafts of routine replies
Draft answers to common client questions from the firm’s own guidance, for a member of staff to check and send.
Where it shouldn’t decide: AI should not decide whether to accept a client, clear a sanctions or PEP match, or give advice. Those calls need a named person, and the record has to show who made them.
Our applied AI work ↗Rules and standards
What the software has to respect.
- UK GDPR
- Collect only the personal data the work needs, limit access by role and keep a clear retention period for each kind of record.
- FCA Consumer Duty
- Screens, letters and support routes have to be understandable and tested, including for customers in vulnerable circumstances.
- Money Laundering Regulations 2017
- Due diligence documents and transaction records are kept for five years after the relationship ends, then personal data is deleted.
- PCI DSS v4.0.1
- Card data stays out of your own systems where possible, and scripts on payment pages are authorised and monitored for changes.
- UAE PDPL and Saudi PDPL
- Clients in the Gulf have their own data protection laws, which affect consent, where data is hosted and transfers abroad.
We design software to support these obligations. Responsibility for meeting them stays with your organisation and its advisers.
What’s changing
Shifts to plan for.
April 2026
Making Tax Digital for Income Tax
Sole traders and landlords with qualifying income over £50,000 now keep digital records and send HMRC quarterly updates through compatible software.
November 2025
Companies House identity checks
Directors and people with significant control must verify their identity, directly or through an Authorised Corporate Service Provider.
July 2026
UAE e-invoicing
The Ministry of Finance pilot began in July 2026. Businesses with revenue of AED 50 million or more must use e-invoicing from 1 January 2027.
Relevant expertise
How we help.
- Product discovery Work out who the product is for, what they need first and which assumptions to test before you build.
- UX & UI design Interfaces designed around real tasks, with every state, error and edge case resolved before build.
- Web application development Browser-based tools for customers and staff, built for the data, roles and permissions behind them.
- APIs & integrations Connect your product to the systems your team relies on, with clear contracts and handled failures.
- Document data extraction Pull fields from invoices, forms and reports into your systems, with validation and a review queue.
- AI workflow automation Use models for one bounded step in a process, such as sorting or drafting, with a person approving the result.
- AI agents Agents that work through a multi-step task with your tools, inside limits you set, with a person approving what matters.
Technologies we often use here
Common questions
Before you get in touch.
How do you handle client and financial data?
Before building, we agree what data the product holds, who can access it, where it is hosted and how long it is kept. UK GDPR and your audit requirements shape the design, and your compliance team reviews the approach.
Can it work with our existing practice or banking systems?
We review the APIs, exports and data formats your systems offer before committing. Some connect directly; others need a scheduled import or a person in the loop.
Can AI read our documents reliably?
It depends on the documents and the cost of a mistake. We test extraction against representative examples first, and keep a person reviewing anything that affects a client or a figure.